Last Updated: June 2026
Welcome to RenewSTB.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website and purchase our digital subscription, IPTV, activation code, and satellite renewal services.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
To process orders and provide our services, we may collect the following information:
Personal Information
- Name
- Email Address
- Phone Number
- WhatsApp Number
- Country/Region
Order Information
- Receiver Serial Number
- Device ID
- Account Information
- Activation Details
- Package Selection
- Order History
Payment Information
Payments are processed through secure payment providers.
RenewSTB does not store complete credit card or sensitive banking information on our servers.
How We Use Your Information
We use collected information to:
- Process orders
- Deliver activations and renewals
- Verify transactions
- Provide customer support
- Improve our services
- Prevent fraud and unauthorized activity
- Send important order updates
We only collect information necessary to provide our services effectively.
Cookies & Analytics
RenewSTB may use cookies and analytics tools to improve website functionality and user experience.
Cookies may help us:
- Remember preferences
- Analyze website traffic
- Improve site performance
- Enhance security
You can disable cookies through your browser settings if desired.
Data Protection
We take reasonable measures to protect customer information from:
- Unauthorized access
- Data misuse
- Alteration
- Loss
- Disclosure
While we strive to use commercially acceptable security methods, no online system can guarantee absolute security.
Information Sharing
RenewSTB does not sell, rent, or trade customer information to third parties.
Information may only be shared when necessary for:
Service Delivery
With trusted partners required to complete activations or process services.
Legal Requirements
When required by applicable laws, regulations, or legal processes.
Fraud Prevention
To investigate suspected fraudulent or abusive activity.
Third-Party Services
Our website may contain links to third-party websites, payment gateways, or service providers.
We are not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of third-party services separately.
Email Communications
We may send emails related to:
- Order confirmations
- Service activations
- Account notifications
- Customer support responses
We do not send excessive promotional emails or spam.
Data Retention
Customer information may be retained for:
- Order verification
- Customer support
- Legal compliance
- Security monitoring
Information is stored only for as long as reasonably necessary.
Children’s Privacy
RenewSTB services are intended for adults and individuals legally permitted to purchase digital subscription services.
We do not knowingly collect information from children under the age of 13.
Your Rights
Depending on your location, you may have the right to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of certain data
- Withdraw consent where applicable
Requests can be submitted through our support channels.
Security Disclaimer
Although we implement security measures to protect user information, no internet transmission or electronic storage method is completely secure.
Users are encouraged to keep their account information confidential and use secure devices when accessing our website.
Changes to This Privacy Policy
RenewSTB may update this Privacy Policy from time to time to reflect changes in services, legal requirements, or business practices.
Any updates will be posted on this page with a revised update date.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact our support team.
Contact Information
- Website: RenewSTB.com
- WhatsApp Support: +971 58 655 4471
- Email: admin@renewstb.com
Your Privacy Matters
At RenewSTB, we are committed to maintaining the trust of our customers by protecting personal information and providing secure, reliable services.
RenewSTB – Trusted Satellite, IPTV & Digital Subscription Renewals Worldwide.